Now you have completed your induction, keep an eye out for your confirmation email.

— You will need your confirmation to enter the site.

Not had an email? Here are some things to check:

1 - check your spam folder. Sometimes the confirmation email can go to spam

2 - Are you using Gmail? Check your ‘Promotions’ Tab

3 - Check you spelt your email correctly - misspelled emails will stop your confirmation arriving.

4 - Some email servers / hosts such as Hotmail and BT can block this type of email confirmation. If you use one of these accounts, we recommend completing the induction again and use a different email.

5 - If you are still struggling, please use the chat function and we will help as fast as we can. Chat is only open during usual office hours.